Creative and Media

Creative and Media
Introduction
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The Creative and Media sector covers a wide range of different disciplines and a huge variety of different workplaces. Even within one workplace, such as GMTV, the employee might be working in very different environments, from one job role to another.

Use the menu above or the following links to:

  • watch videos and gain an insight into today’s workplace
  • explore skills-based activities to refresh your industry knowledge
  • upload your own resources to share
  • explore links to other material.

People
Understanding the skills, working practices, rewards and challenges of people involved in different sectors across the Diploma.
Customer knowledge
Knowing your customer and offering effective customer service is vital to developing positive customer relationships and promoting a business in competitive environments across the Diploma.
Policies, procedures and processes
Consider the policies and regulations that are necessary in the different sectors of the Diploma, as well as the variety of procedures and processes used in different industries.
Use of new technology
New technology has become a vital and integral part of the everyday working practices and processes that are central to most industries covered in the Diploma.
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Important notice

A new UK Government took office on 11 May. As a result the content on this site may not reflect current Government policy.

All statutory guidance and legislation published on this site continues to reflect the current legal position unless indicated otherwise.

Are you an employer? Find out how you can get involved in Diploma delivery
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